When you’re setting up a website, the main thing you want to do is to relate and communicate to whoever reads what you put up. One way can be e-mail, another can be asocial network.
Chatwing though, offers a new way which seems to be a faster and easier way to communicate with visitors.
I was given the opportunity to give it a try, and this is what happened.
Chatwing began back in 2011, when Aaron Kong, decided that there could be a better way of communication between writer and reader on blog sites.
Since then, it’s become an application to watch, which has users in the hundreds of thousands and rapidly growing.
All a user has to do, is to create an account, and simply create widget, create the size and colour scheme, and once they are given the code, they can drop it into any part of their site. That’s it.
Once it’s been implemented, anyone can leave a message in the ‘Chatwing’ box, either as a guest or as a registered user, and the owner of the site can reply to these messages.
I have my box in the about section. If anyone wants to give me feedback about an article or a way to contact me without giving their details, they can only write a message in the box, and I can reply back when I can.
Its message limit is unlimited, so there’s no maintenance in making sure the embedded box is running out of allocated storage.
So far, Chatwing does what I need it to do. It gives me full control over the embedded box, and I can change the dimensions or colour of it if I wish.
Only a few days ago, Chatwing 2.0 was launched which introduced groups. This enabled admins to filter visitors in their respective countries if there was a language barrier for instance. There’s also more login options, such as from Google and Yahoo, as well as Facebook and Twitter.
The whole UI also seems faster, which always helps.
Chatwing is a free service, so all anyone needs to do, is to simply register their name and e-mail, and they can start embedding a chatbox into their sites.
Overall, it’s a useful service. It saves the reader time in having to e-mail the writer when they can simply leave a message in the box. The main concerns is that, if this was to be implemented into a site with heavy traffic, such as Daring Fireball, could John Gruber be able to sift through hundreds of messages? Would he even want to?
Another point is that, because we’re at a time in the internet when it’s now a normality in many people’s lives compared to a decade ago, people’s standards are so high. Will they want this to be on their site? Is it enough?
So far after I’ve tried it, if it keeps going the way it is now, there’s a chance.